CLAIMS MANAGEMENT FOR AUTO GLASS REPAIR AND REPLACEMENT


HSG is an independent third party administrator (TPA) for the property and casualty insurance industry. We use modern technologies and proprietary process improvement methodologies that result in better end-to-end claims management and outsourcing solutions for carriers.

Proven Advocates

HSG knows our client is the carrier and we advocate for clients.

Proven Economics

We drive efficiencies and cost savings on every claim. Using proprietary software and customized claim processing programs, our services allow you to manage and control your costs.

Proven Satisfaction

We know how to improve customer satisfaction scores … one windshield at a time.

For carriers, HSG:

  • Reduces claim response time
  • Provides lower severity costs
  • Minimizes adjuster burden
  • Delivers unprecedented service for your policyholder
  • Slashes cycle times
  • Removes the guesswork out of estimating

Mission:

  • Create expert, end-to-end claims management outsourcing solutions that yield the best cost and service outcome, using innovation, active management to the highest standards, process design and technology.
  • Develop and nurture premier networks of providers and buying alliances, through partnership and performance.
  • Provide associates with a performance-based work environment where excellence is expected and rewarded.
  • Deliver superior shareholder value

Vision:

To be the preferred provider to auto insurers for each solution we build that’s designed to innovative aspect of auto glass claims processing.


Values:

Our values drive everything we do for carriers, including:

  • We deliver a customer experience that exceeds expectations
  • We are a high-performance team
  • We value our associates
  • We treat everyone with respect and dignity
  • We win as a team

Proven Advocates.
Proven Economics.
Proven Satisfaction.

HSG auto glass claims services provide significant improvement in overall severity and loss adjustment expenses. From first notice of loss through electronic billing and reporting, outsourcing has never been so easy.

LET'S TALK

We’d love to tell you more about HSG. Let's get specific about your needs and discuss how we can help.

(877) 456-9998

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